Tender no. 83420732 Provision of consulting and support services for the Project “Re-engineering of Public Services in the Eastern Partnership” implemented by GIZ in the Eastern Partnership

The German Development Cooperation through GIZ is now seeking services of a consulting firm or consortium of consulting firms with profound and extensive knowledge and experience in business process analysis and re-engineering to conduct focus group surveys with different groups of stakeholders, to understand the reasons of low uptake of online public services, to diagnose and analyse the existing situation,  and make recommendations how to increase the uptake of the re-engineered/online public services in Moldova. The selected provider will conduct activities according to the Terms of Reference (ToR).

All activities shall be conducted according to the Terms of Reference (ToR).

For the Terms of Reference and eventual questions, please address a message to the e-mail: tenders-giz-moldova@giz.de, indicating the tender number in the message title, not later than 4 October, 2022 time 15:00.

Within the proposal, the bidder will present:

  • Technical offer (in a separate sealed envelope), based on ToR recommendations, including:

−     Description of the company’s profile and experience;

−     Information on at least 2 successful projects of similar nature (relevant papers should be attached);

−     Detailed description of the method of implementation and conceptual approach for each task of the assignment, clear description of the roles of the proposed individual experts;

−     Description of proposed work schedule;

−     CVs of involved experts.

  • Financial offer (in a separate sealed envelope) corresponding to the activities proposed for implementation and requirements established in the ToR, as well as a total budget expressed in MDL, VAT 0%; company bank data, including bank name and IBAN for MDL.


Bids evaluation will be performed based on the ratio 70% for the technical offer and 30% for the financial offer.

Applications shall be delivered in sealed envelopes, showing the tender number and subject on it (Re-engineering of Public Services in EaP), to the address of GIZ Office Chisinau (73/1 Stefan cel Mare si Sfant Boulevard, NBC building; 9th floor, Chișinău,) not later than 6 October , 2022 time 15:00.


Please note that applications received after the deadline, as well as incomplete, non-compliant to the TOR applications will not be considered. Financial offers containing other currency than Moldovan Lei, will not be considered. GIZ retains the discretion to re-advertise or cancel this tender.

Articol adaugat de: Petru Pirnau